1. Returns:
You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original packaging and condition.

2. Non-Returnable Items:
Some items cannot be returned, including:

Gift cards

Downloadable software or digital products

Personalized or custom items

3. Refunds:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-7 business days.

4. Shipping:
You are responsible for return shipping costs unless the item was damaged or defective. We recommend using a trackable shipping service.

5. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 7 days of delivery. We will provide a replacement or refund.

6. Exchanges:
Exchanges are available for items of equal value. Contact our support team for assistance.

7. Contact:
For any questions regarding returns, please email support@bindazz.com.bd or call +1 (555) 123-4567.