Return & Refund Policy
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Warranty Policy:
- Our limited warranty covers defects in material or workmanship for one month from the date of purchase.
- A valid sales receipt must be included to prove that your product was purchased within the warranty period.
- Only products sold through authorized showrooms are subject to the terms of the warranty.
- Once your product is inspected and a defect is found, we will replace it with the same style or an equivalent style of equal value based on the purchase price.
- As we are a fashion company, we cannot guarantee that the same style will be available for replacement. If this is the case, you will be able to select an alternative replacement.
- We do not repair damaged products. However, we will replace them if the conditions of this warranty are met.
What's not covered:
The following are NOT covered by BindazZ guarantee nor are the above covered when any of the following are prevalent:
- Discount products are not under warranty coverage.
- This warranty is void if the product has been damaged by accident, negligence, unauthorized service, or other factors not related to defects in materials or workmanship, or if a valid receipt is not included.
- Fraying of straps or shoe uppers due to use or abuse.
- Deterioration as a result of water exposure or misuse.
- Sole wearing out or worn through.
- An alien abduction beam causes colors to fade.
- Damage from bicycle or motorcycle use, including cuts, scratches, burns, etc.
- Damage caused by wetting non-waterproof products.
- Products modified or repaired outside of BindazZ or by a shoe cobbler will void the warranty coverage.
- BindazZ products must be evaluated first-hand by our specialists for warranty determination.
- The warranty does not apply to issues related to fit.